Shipping policy
At Crazed Cases, we’re committed to delivering your order quickly, securely, and affordably. Below you’ll find full details on our shipping times, costs, and policies.
Processing Times
Orders are processed within 2–5 business days (excluding weekends and holidays).
Once shipped, you’ll receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
All shipping fees are listed in USD.
United States
Economy (4–8 business days): USD $4.39 first item / USD $0.99 additional
Standard (2–5 business days): USD $5.49 first item / USD $1.49 additional
Shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days.
United Kingdom
Standard (2–3 business days): USD $3.19 first item / USD $1.19 additional
Germany
Standard (2–5 business days): USD $5.49 first item / USD $1.99 additional
European Countries
Standard (5–10 business days): USD $5.79 first item / USD $1.49 additional
Asian Countries
Standard (5–15 business days): USD $9.49 first item / USD $4.99 additional
Australia
Standard (3–6 business days): USD $13.99 first item / USD $3.99 additional
New Zealand
Standard (5–10 business days): USD $13.99 first item / USD $3.99 additional
South America
Standard (5–15 business days): USD $14.29 first item / USD $3.99 additional
Rest of the World
Standard (10–30 business days): USD $16.89 first item / USD $4.99 additional
Canada
Standard (5–15 business days): USD $17.99 first item / USD $3.99 additional
Delivery Estimates
Please note that all delivery times are estimates. We kindly ask that you allow up to 5 additional business days beyond the stated delivery window before contacting our support team regarding a late shipment.
Tracking Your Order
A tracking email will be sent once your order has shipped.
If you don’t see it in your inbox, please check your spam/junk folder.
If you still cannot locate it, contact us at info@crazedcases.com for assistance.
Shipping Delays Due to External Factors
While we strive to ensure timely delivery, certain external factors are beyond our control. This may include postal service strikes, severe weather, customs delays, or other unforeseen events. Once a package has been handed to the carrier, we cannot guarantee delivery times or accept liability for delays caused by these circumstances.
If your shipment is delayed, we encourage you to reach out directly to the carrier using your tracking details for the most up-to-date information. We appreciate your understanding and patience in such cases.
Customs, Duties, and Taxes
International shipments may be subject to customs fees or taxes upon arrival.
These charges are the responsibility of the customer and are not included in our shipping costs.
Lost or Damaged Orders
If your order is lost in transit or arrives damaged, please contact us at info@crazedcases.com so we can help resolve the issue.
Contact Us
For any shipping-related questions, reach out to us anytime at info@crazedcases.com.